We’re here to help! Whether you have questions about our products, need assistance with your order, or want to provide feedback, our team is ready to assist you.
Before reaching out, please review the answers to some of the most commonly asked questions below. They may address your concerns!
You will usually receive your tracking number within 1 to 2 days after placing your order.
It may take up to 5 days for your tracking number to activate after it is issued. Please allow some time for the tracking information to update.
Our delivery times typically range from 7 to 25 days, depending on your location and the shipping method chosen.
At lonexo, customer satisfaction is our priority. If you experience any issues with our products, we are happy to offer a full refund. Simply reach out to us for assistance.
If your query isn’t addressed above, feel free to contact us!
Our team is dedicated to responding to your inquiries as quickly as possible.
Thank you for choosing lonexo—we’re excited to serve you!
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